INFORMATION QUESTIONS

FAQ - HeyNosh Shop

1. What is the HeyNosh Shop?

HeyNosh Shop is an exclusive online store where affiliated restaurants can purchase high-quality products and equipment at the best prices.

2. Who can use the HeyNosh Shop?

Only restaurants affiliated with HeyNosh have access to the HeyNosh Shop.

3. What products are available in the HeyNosh Shop?

We offer a wide range of products, including wet wipes, napkins, sugar, oil, soft drinks, and various catering equipment such as ovens, contact grills, doner machines, and more.

4. How can I place an order in the HeyNosh Shop?

Please contact our customer service.

 

5. What are the benefits of ordering through the HeyNosh Shop?

By ordering through HeyNosh, you benefit from exclusive discounts, a wide range of quality products, and fast deliveries, especially for our affiliated restaurants.

6. How are orders delivered?

Orders are delivered as quickly as possible by our own couriers. You will receive a confirmation and tracking information once your order has been dispatched.

7. Can I change or cancel my order?

Yes, you can change or cancel your order within 24 hours of placing it. Contact our customer service to make changes or cancellations.

8. What should I do if there is a problem with my order?

If there is an issue with your order, such as damaged or missing items, please contact our customer service immediately. We will resolve the issue as soon as possible.

9. How can I pay for my orders in the HeyNosh Shop?

We accept various payment methods, including bank transfers and other secure online payment options.

10. Can I place bulk orders in the HeyNosh Shop?

Yes, we offer the option to place bulk orders for products that are frequently used in the hospitality industry. Contact our customer service for more information on bulk orders and special discounts.

11. How can I contact the HeyNosh Shop customer service?

You can contact our customer service via email at cs-nl@heynosh.com or by phone and WhatsApp at +31 85 018 74 73. Our team is ready to assist you with any questions or issues.